LiveChat is a complete customer service platform that delights your customers and fuels your sales.
Live chat support is a huge opportunity for businesses to add a powerful, customer-loved channel to their customer service strategy. Use these tips to deliver better support—and build better customer relationships—in real-time. Chat service hours: 09:00 - 22:00 Eastern Time — 7 Days a Week. If you are an Advantage or Advantage+ customer please email us at support.enterprise@htc.com M-F 7am – 6pm Pacific Time. If our chat support team is unavailable during opening hours, please feel free to leave us a message by clicking the Contact Us button below. If you need to talk to someone right now we suggest you use our Live chat service. An online agent will answer any queries you have in real time. Live chat is open at the following times: Mon-Fri 06:00 - 21:00 GMT. Sat 08:00 -18:00 GMT. Sun 09:00 - 18:00 GMT Live chat provides level1 support only. Complicated technical questions are handled by level3 specialists, via ticket only. To report a domain, website or email address involved in illegal or abusive activities, please follow the instructions in this article → . Live Help. Thank you for visiting HP. We are here to help. You may experience delays in reaching us by phone as our staff is being asked to work from home for the time being and as we make other adjustments due to the ongoing global health crisis. Please use our online tools, including Order Status and FAQ, found on our Live chat support is the best way to get help fast, and our support specialists are available to help you from 9:30 am - 2:30 am ET, 7 days a week. You can either start a live chat for a new issue or start a live chat for one of your existing cases.
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